ManorHUB are committed to complying with the European General Data Protection Regulation (GDPR) and are always working to manage your data in the safest possible fashion.
Who We Are
ManorHUB business hub provides a collaborative, modern and innovative work space for creative and remote professionals who need a professional business environment to grow and develop their businesses and career in North Leitrim. Services include Hot Desks, meeting rooms and shared office space.
Information collected & its uses
We collect the following types of information from you to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information via both automated means such as communications profiles or cookies.
The personal information we collect is as follows:
The information we collect is used for billing and to provide service and support to our customers. We may also study this information periodically to determine our customers' needs or to develop new products.
From the end of April 2018 ManorHUB will only use your personal information for marketing purposes (email newsletters & online promotions) where specific consent for this purpose has been given.
We will also generate non-identifying and aggregate profiles from information that our customers provide during registration (such as the total number of customers in a given category). This aggregated and non-identifying information may be used to promote advertisements that appear on our website, PPC channels and in connection with our services.
We take reasonable precautions to prevent unauthorised access to your information. Accordingly, we will require our customers to confirm at least three pieces of personal information should they wish to obtain information about account details.
This information is kept indefinitely to enable us to track the evolution of developments & services provided.
The financial information we collect will only be used to bill you for the products and services you purchase. If you purchase by credit card, this information may be forwarded to our credit card processor (Stripe Payments, PayPal). Information passed to our payment processor will be passed via a secure connection (SSL). No credit card information will be held by ManorHUB Ltd. The financial information ManorHUB will retain is as follows:
Cookies and Tracking
We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our Users to participate in these surveys because they provide us with important
information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Data and Information Submitted to Third Parties on Our Network
We use IP addresses to analyse trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Partners and Sponsors
Some of our products or services are offered or promoted to our customers in conjunction with a partner or sponsor. We may share your information with these parties to offer the product or service or to facilitate your use of additional amenities included with your hosting account. For example, one of our partners may provide services to you based on links that you access from your control panel.
We may also disclose aggregate, anonymous data based on information collected from users to potential partners, reputable third parties and other companies or brands. We will only share your information with third parties that agree to maintain your information in confidence and to use it solely for purposes of providing the product or service as agreed to by ManorHUB.
We may transfer (or otherwise make available) your personal information to third parties that help us provide our services or provide services on our behalf. For example, we may use service providers to authorize and process payments, administer surveys, or run promotions. Your personal information may be maintained and processed by our third party service providers in Ireland or in other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We may share customer information obtained from customer surveys within ManorHUB and with trusted third parties to develop or provide products and services that we believe would be of interest to our customers.
In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, the contact information you provide to register a domain name ("Domain Name Registration Information") has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date. The Domain Name Registration Information you provide is hosted by us or a third party service provider and is made available to the public through WHOIS searches. At times, customers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from ManorHUB and we do not control the use of WHOIS information by third parties. Further, pursuant to ICANN rules, ManorHUB is required to make WHOIS data available to any third party that enters into a bulk access agreement. While ICANN allows individuals to opt-out (using the account management panel, domain management console or similar service) of having their WHOIS information made available to third parties through bulk access, companies, such as ours, businesses, and other organizations do not have the ability to opt-out of having their information made available to a third party that enters a bulk access agreement. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.
Law Enforcement and Special Cases
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about users upon a valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or to stop activity that we consider illegal or unethical.
Correcting/Updating Personal Information
If a customer's information changes, or if a customer no longer desires our services, we will endeavour to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via contacting our accounts department emailing us at firstname.lastname@example.org
By default, customers will receive invoices, any system updates, these contacts are essential to the operation of our services and as such are mandatory.
If a customer has given specific consent for marketing they will receive ManorHUB Marketing Emails. Customers can opt out of these newsletters and mailings at any time by using the unsubscribe link in any promotional email or as otherwise provided in the communication.
Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at email@example.com In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.
ManorHUB uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. ManorHUB uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.
This website is not directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.
Changes to this Policy
Park Road Industrial Estate
ManorHUB will seek to resolve any concerns raised by our customers in a timely fashion.